# GLPI AI Teclib's official AI plugin for GLPI. It adds an in-app chat assistant, AI features on tickets and problems, a writing assistant, and an MCP server that exposes GLPI as a toolset to external AI clients. ![GLPI AI chat assistant on a ticket](https://services.glpi-network.com/documentation/1864/download_file/main/docs/chat-demo.gif) ## Features - **Chat assistant**: multi-thread, context-aware (knows which ticket/asset you're on), reads your GLPI data through MCP tool calls to answer instead of guessing, per-conversation quick actions. - **Ticket / Problem AI features**: summarization, impact/urgency/category classification, and finding related tickets or knowledge base articles. - **Writing assistant**: configurable quick actions available from the rich-text editor toolbar (rephrase, translate, fix grammar, ...). - **MCP server**: exposes GLPI as a toolset to external AI clients such as Claude Desktop or VS Code Copilot. See [docs/mcp.md](https://services.glpi-network.com/documentation/1864/file/docs/mcp.md) for setup. Actions that create, update or delete data ask for your approval before they run. - **Setup wizard**: guides you through picking a provider, enabling features and configuring embeddings on first activation. - **Multi-provider**: OpenAI, Anthropic, Mistral, Gemini, Ollama, DeepSeek, OpenRouter, GLM, Qwen, Azure OpenAI and Azure Llama and much more. ## Requirements - GLPI 11.0.7 or higher - PHP 8.2 or higher ## Subscription GLPI AI is part of [GLPI Network](https://services.glpi-network.com/). A subscription funds ongoing development and gives you a support from the partner network. ## Contributing * Open a ticket for each bug/feature so it can be discussed * Follow [development guidelines](http://glpi-developer-documentation.readthedocs.io/en/latest/plugins/index.html) * Refer to [GitFlow](http://git-flow.readthedocs.io/) process for branching * Work on a new branch on your own fork * Open a PR that will be reviewed by a developer See [AGENTS.md](https://services.glpi-network.com/documentation/1864/file/AGENTS.md) for the full development workflow (build, tests, migrations, release process) and [tests/TESTING.md](https://services.glpi-network.com/documentation/1864/file/tests/TESTING.md) for the testing guide. ## License GPL v3+, see [LICENSE](https://services.glpi-network.com/documentation/1864/download_file/main/LICENSE). [[toc]]